Notation based on the Act on Specified Commercial Transactions

[About returns, exchanges and cancellations]

Returns and Exchanges We cannot accept returns or exchanges of products unless the delivered product is different from what you ordered, or if the product is defective or damaged during shipping. Please be forewarned.

If you wish to exchange the product for your convenience after the product has been shipped, we apologize for the inconvenience, but we will process the return for your convenience once.
After that, we ask that you make a new purchase by yourself.

In the case of a return due to customer's convenience, please contact us within 8 days after the arrival of the product, and return it to the following within 3 days after that, as long as it is unopened.

【Return address】
〒547-0014
Address: Eternal Slave 1F, 3-5-2 Nagayoshikawabe, Hirano-ku, Osaka
To Zhang Sheng FWW

The return shipping fee will be borne by the customer (advance payment).
In the unlikely event that we deliver a product that is different from the customer's order due to our mishandling, or if the product is damaged or soiled during delivery,
Please contact us at the address below within 8 days after you receive the item, and then send the item back to us by cash on delivery.

Email: customer@iwailoft.com

We would appreciate it if you could exchange it as soon as possible.
*If you send the product without contacting us, we may not be able to accept it.
*Please note that we cannot accept returns or exchanges at the actual store.
*Please refrain from returning or exchanging sale items due to customer convenience. (In the unlikely event that the product is damaged or soiled, we will replace it as soon as possible.Please note that if it is sold out, it will be replaced with a replacement product.)
*In the case of a return due to the customer's preference for an order other than credit card payment (e.g. convenience store payment, product cash on delivery, etc.), the refund will be made by bank transfer to the customer's account, and the bank transfer fee will be borne by the customer. becomes.
* In principle, we cannot accept changes, returns, or cancellations for custom-made items.

[About cancellation]
Only before the product is shipped. If you would like to cancel your order, please contact us using this inquiry form by the morning of the next business day after placing your order.
If you contact us after the afternoon of the next business day, we will not be able to accept it due to shipment preparation. Please note.

[About security]

On this site, we are continuously implementing measures to improve security in order to prevent unauthorized access, destruction, falsification, leakage, etc. of our customers' important personal information. Enjoy peace of mind when shopping online at Iday Shop.

Use of SSL (Secure Sockets Layer) technology SSL is an abbreviation for Secure Sockets Layer, a technology that encrypts information sent from a browser to a server or information returned from a server to a browser.
Information at the time of member registration, information such as billing address and delivery address at the time of product purchase, credit card information, etc. are encrypted and transmitted using SSL technology.
Strict information management We take measures to strictly store the personal information entrusted to us through various security measures such as preventing unauthorized access through strong firewall settings.